What are the limitations of the free trial version of MuConvert All-in-One Music Converter?
For each music streaming platform, you have a 14-day free trial. During the trial, you can convert the first 3 minutes of each song. Once the trial period ends, you have to upgrade to the registered version to enjoy full features.
How to get the license key after completing the purchase?
After purchasing the product, you will receive the license key via an email from us within 30 minutes. Once you get the license key, open the software and activate MuConvert using your email address (the one used for the purchase) and the license key.
If you don't see the email, please check your SPAM folder. Kindly allow some time in case of any internet or system delays.
How to activate MuConvert All-in-One Music Converter?
Launch MuConvert All-in-One Music Converter. On the pop-up registration window, go to "Login" > "License Key Login". Enter your email address and license key. Then click "Login" to activate MuConvert.
What if I lost my license key? What can I do?
If you've lost your license key, please contact support by sending an email with your order ID and registered email. If you have a MuConvert account, you can reach out to the support team via the Account Center. We will get back to you as soon as possible.
Can I use the license key on two or more computers?
No. Since MuConvert All-in-One Music Converter subscription plans are for 1 PC, the license key can only be used on 1 computer.
Can I transfer my license from the old device to a new one?
Yes. You can make reset attempts twice a year for each platform. Simply go to the Account Center, reset your device in the "Manage Devices" section. Before confirming the reset, make sure you have logged out of your account on the old device.
Can I install MuConvert on my iOS or Android devices?
No. MuConvert All-in-One Music Converter is desktop software and can only be installed and used on Windows or Mac computers. It is not compatible with iOS, Android, or other mobile devices.
Is it necessary to install the official music app to use MuConvert?
You don't need to install any official music app, as MuConvert includes built-in web players for the supported streaming services, allowing you to use it just like the originals.
How to download multiple albums or playlists with MuConvert?
Once you find your desired album or playlist, directly click the "Add to conversion list" button over the album/playlist. Or drag and drop its cover art to the "+" button. When all songs are added, click "Convert All" to initiate the downloading process.
Is it free to upgrade MuConvert to the latest version?
Yes. When a new version is released, you will get a notification while opening MuConvert. You can then directly update the software to the latest version. Alternatively, you can go to "Menu" > "Latest Version" to manually update the program.
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